However, to reset your Acer laptop to its factory settings without losing your important files, you should follow these steps: First, you need to create a backup of your files as an additional measure. Next, you need to click on the Start menu and proceed to Settings. Then, you should click on Update & Security and select Recovery. Under Reset this PC, you should click on Get Started and select the Keep My Files option. This will reset Windows to its factory settings while keeping your personal files and documents safe. Read More; https://datarecovee.com/how-to-reset-acer-laptop/